Products & Delivery: All in stock orders will be shipped within 2-5 business days after the order has been placed. If item(s) are backordered, you will be contacted. Many items are custom ordered when your order is received and are subject to availability. We will send updates regarding the status of your order, including when your item(s) ship, to the e-mail address you provided when ordering.

Shipping Charges on Furniture: Shipping on Furniture to be determined based on furniture weight and size and your location. Please contact Morton James to place furniture orders. Contact us by phone or email.

Shipping on some items may be slightly higher due to size and/or weight. This is noted in the item description. On these items, Morton James will contact you with the total for your shipping charges before processing your order.

Shipping Charges: UPS Ground based on subtotal of your order as follows:
$0.00-$75.00 -$10.50
$75.01-$100.00 - 12.00
$100.01-$300.00 -$15.00
$300.01-$500.00+ -$20.00

Sales Tax: Sales tax is automatically applied to items shipped within the state of South Carolina at the rate of 7.5%.

Payment Options: We accept American Express,Discover, Visa, & Master Card.

Customer Privacy: Providing Morton James online retail store with email and postal addresses will ensure that you will hear about all internet and retail stores sales, information and special events. This information will not be shared or used by other parties. Please contact us if you would like to be taken off our mailing/email list. Website Security Morton James Online is secured by SSL, which enables us to provide a secure environment for transactions. We are committed to website security and will continue to protect our customers.

Damaged Deliveries: Every order is inspected and carefully packed. If you receive damaged merchandise, please save the original packing materials and email us at: info@mortonjames to arrange for pick-up and replacement of the damaged item. You will receive a return authorization number that should be put on the outside of the box.